Hospitality Merchants Payments Forum
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- Louis Wapler, Manager at Edgar Dunn
- Grégoire Toussaint, Director at Edgar Dunn
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The way travellers pay is evolving, and embedded and in-app payments are at the center of this transformation. From seamless bookings and mobile check-ins to frictionless on-property spending, travel and hospitality brands must integrate mobile-first payment solutions that enhance convenience, drive loyalty, and maximise revenue.
This panel will explore how hotels and airlines can leverage embedded payments, digital wallets, and mobile commerce to create a unified and frictionless experience across every guest touchpoint.
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Social selling and influencer marketing are transforming retail, and travel is no longer an exemption.
According to Skift Research conducted in October 2024 a significant portion of travellers are open to booking high-priced activities directly through social media platforms. A combined 57% of respondents express comfort with making such bookings, indicating a growing trust in social media as a transactional platform for travel experiences.
Explore the current state of social selling in travel, key challenges, and emerging opportunities. See real-world examples and discover how live shopping, influencer-driven bookings, and new digital storefronts can revolutionise travel sales.
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In this panel, discover how payment solutions are transforming airline retail and hotel ancillaries, creating new revenue streams and enhancing customer experiences.
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With 72% of global travellers planning international trips in 2025 and global travel bookings projected to hit $1.72 trillion, the industry is poised for unprecedented growth. As travel demand rises with a projected 6–9% annual growth through 2026, so do the opportunities for expansion into new and emerging markets.
Join us for an insightful keynote on geoexpansion, where we’ll dive into Worldline’s expanding global footprint and discuss how we support travel brands in entering new markets such as Africa and beyond.
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Learn how robust payment processes strengthen supplier relationships and boost operational efficiency.
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In this keynote, we'll explore the rise of digital wallets in Europe, the convergence with European Digital Identity solutions, and the role of AI in shaping the future of payment security and customer experience. We'll also delve into the impact of regulation, including PSD2 and PSD3, in driving innovation and enhancing security. Join us to understand how these shifts are creating new opportunities and challenges for the payment ecosystem.
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Adventurer, Alice Morrison, used to have a nice suit, nice car and nice salary. She was the CEO of a media development company which she built from start up to a turnover of £10 million a year. She left the rat race for a bike race and cycled from Cairo to Cape Town. Now she is a full-time explorer with nice hiking kit, 2 nice camels and no salary at all.
From the board room to the desert dunes, she has found the three things that will get you through: passion, resilience and adaptability. In this talk, she shares her experiences, learnings and some extraordinary camel facts.