Group of colleagues in company office using virtual reality simulator headsets

Innovation to accelerate our customers’ growth.

The thriving innovation ecosystem at the heart of Worldline is focused on key areas of strategic interest to help our partners and customers realise their ambitions through future value-added offerings. Innovation is one of our core company values and we commit to technology-led innovation that drives value creation and benefits society at large in a sustainable way.

We invite customers to collaborate with us in dedicated innovation workshops and initiatives as part of our open-innovation strategy to develop proofs-of-concept, identify opportunities for co-innovation, and solve business challenges. Together we are not just imagining the digital future; we are helping to create it.

From our blog

Our blog keeps you up to date with all the latest news, business insights, solutions and strategy from the world of payments with regular posts written by experts across Worldline.

Innovation that never stops.

Metaverse demo at the IEC
  • c. €250m spend on R&D yearly.
  • 27 customer Innovation Workshops in 2022.
  • Worldline launches Tap on Mobile (October 2022).
  • Worldline becomes one of the first payment companies to enter the Metaverse (March 2022).
  • Worldline and Microsoft collaborate to provide a next-generation hybrid fraud solution for online payments (March 2022).
  • Worldline brings together major companies and start-ups for its fourth annual e-Payments Challenge hackathon (January 2022).
  • Worldline showcases new innovations to optimise the customer experience at NRF Retail’s Big Show (January 2022).

How we anticipate the future with our payments savvy.

The Worldline Discovery Hub is here to help you stay ahead of the curve in a payments industry that is rapidly changing in innovative and disruptive ways. We identify key industry trends to provide our customers with the knowledge and the insights to thrive in the payments landscape of the future with bold and innovative solutions.

The Discovery Hub, personally chaired by Worldline’s CEO and Deputy CEO, connects a diverse range of payments experts from across Worldline and is dedicated to driving innovation and thought leadership through cross-fertilizing ideas and out-of-the-box thinking. What members of the Worldline Discovery Hub all have in common is an innovative, free-thinking, and curious mindset and a commitment to investigating trends and sharing insights with our customers.

The key trends driving innovation in digital payments.

Explore our comprehensive analysis of the key digital payment trends shaping the customer experience of the future to find out how to successfully ensure a simple, safe and secure payment experience for your customers. 

Learn more

The drivers and barriers for an inclusive cashless society.

Discover your customers' payment preferences as we break down the results of our payments digital divide survey, which identifies the key drivers, as well as the barriers, for creating an inclusive cashless society. 

Learn more

Artificial Intelligence in the fight against fraud.

Worldline is using AI-based hyperautomation to analyse billions of transactions and increase fraud prevention by up to 30%. See how you can benefit from AI-based hyperautomation to transform your business. 

Learn more

In-store payments re-imagined.

Discover the new retail payment technologies currently in development and how they are to set to combine the best of in-store and online to provide a seamless multi-channel retail experience. 

Learn more

The IoT payment revolution.

With the IoT (Internet of Things) market expected to be worth $27.6 billion in 2023, now is the time to find out how IoT payments is set to change the payment landscape and the potential benefits for your business. 

Learn more

Stay ahead of the curve

Get monthly insights on the latest payments trends and innovations from our Navigating Digital Payments newsletter.

Subscribe Opens in a new tab

Innovative co-creation to give your business wings.

Worldline is committed to helping businesses of all shapes and sizes accelerate their growth journey quickly, efficiently, and securely through innovation. Our dedication to transforming bright ideas into trusted solutions is at the heart of our concept of co-creation. We join forces with partners and customers in creative collaborations to combine our advanced payments technology, resources and local expertise as we develop innovative tailor-made solutions that provide tangible benefits for customers, society and employees.

It is now easier than ever to innovate with us thanks to our open-innovation approach built upon strong collaboration with customers and partners through innovation workshops. Our philosophy of co-creation means we work closely with partners and customers to find the solutions to make their ambitions become reality. See how you can begin your innovation journey with Worldline today:

Metaverse demo at the IEC
  • Visit our state-of-the-art Innovation Experience Centre in Paris where we share our vision of the digital future with customers, partners, and prospects.
  • Sign up for one of our Innovation Workshops where we harness innovation to address business concerns in a fast-changing payments ecosystem.
  • Take part in our annual E-Payments Challenge as we work to co-create the future of payments as part of our open-innovation strategy.

A sneak peek into the future of payments: How Will We Pay?

We, along with our partners and customers, are at the forefront of imagining and creating the future of payments. Our How Will We Pay? use cases present the concepts and possibilities emerging on the horizon as we explore our vision for the future of payments. We identify the areas where innovation has the potential to make the biggest impact and explore the possible solutions of the future in a series of use cases. We update the progress of these use cases regularly so watch this space!

Discover all use cases

In the press

Our dedicated newsroom keeps you in the loop as we forge ahead with ongoing research and development projects across the Worldline innovation ecosystem to deliver new products and solutions and set trends for the future of payments.

Stay informed with our Futuring Payments magazine.

Subscribe to our annual publication Futuring Payments magazine for cutting-edge insights into the possibilities of digital payments and the challenges and opportunities of tomorrow.

Get the latest issue #5 now!